Refund Policy

At Accinc, we value your satisfaction with our products and services. Our Refund Policy is designed to ensure that you have a clear understanding of our policies and procedures regarding refunds, particularly in cases of damage caused by our end.

Refunds Due to Damage From Our End

We take pride in the quality and condition of our products and services, and we make every effort to ensure that they reach you in perfect condition. In the unlikely event that you receive a product or service that has been damaged due to our negligence or mishandling, we will gladly provide a refund.

Refund Process

To request a refund due to damage from our end, please follow these steps:

  1. Notification: Contact our customer support team within 20 days of receiving the damaged item. Please provide a clear description of the damage and, if possible, include supporting photographs.

  2. Assessment: Our team will review your claim to determine if the damage was caused by our end.

  3. Approval: If your claim is approved, we will provide you with a refund for the full purchase amount, including any applicable shipping charges.

  4. Refund Method: Refunds will be issued using the original payment method used for the purchase.

Refund Eligibility

To be eligible for a refund due to damage from our end, the following conditions must be met:

  1. The request for a refund must be made within 10 days of receiving the product.

  2. The damage must be clearly attributable to our negligence or mishandling.

  3. The product or service must not have been altered or modified in any way after receipt.

Non-Refundable Items

Please note that certain items may not be eligible for a refund, including but not limited to:

  1. Products or services that have been used or consumed.

  2. Products or services that have been altered or modified after receipt.

Contact Us

If you have a product or service that you believe is eligible for a refund due to damage from our end, please contact our customer support team on the "Contact Us" Page

Our goal is to resolve any issues you may encounter as quickly and efficiently as possible, and we appreciate your cooperation in the refund process.

Changes to this Refund Policy

We reserve the right to update this Refund Policy as our practices and services evolve. Any changes will be posted on this page with a revised effective date.

Thank you for choosing FlyThrooLife. We are committed to providing you with high-quality products and services and ensuring your satisfaction with every purchase.